Kayako

Kayako

- Bug Fixes
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版本号:V2.7.1 更新时间: 开发商:
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Kayako应用介绍:

Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.
Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.
Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.
Kayako for Android requires Kayako 4.60 or later.
Features:
• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets
Coming soon:
• Push notifications
Kayako为Android可以让你把你的客户和你这么大的客户服务能继续 - 即使走出办公室。
代理和管理者可以保持连接到他们的Kayako服务台和保持他们的手指上的脉搏。无论是在家工作,在会议或在一个咖啡馆,最好的移动客户服务经验只是一个水龙头了。
Kayako为Android已经重建从地上爬起来的速度和可用性,具有清洁,更清晰的外观。
Kayako为Android需要Kayako 4.60或更高版本。
产品特点:
•访问您的所有部门和门票
•回复门票,车票更新字段和添加注释
•查看自定义字段和文件附件
•支持票时间跟踪
•星门票快速参考
•离线缓存,您可以查看取票时离线
•搜索整个服务台门票
•一个抽头访问已保存的搜索(过滤器)
•支持票宏通票飞
即将推出:
•推送通知

- Bug Fixes

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